Order Adjustment and Address Verification Policy
At racertour.com, we understand that plans can change. To make your shopping experience more flexible, we provide a 4-hour window from the time of order placement for cancellations or modifications.
Cancellations or Modifications Within 4 Hours
You may cancel or change your order within the first 4 hours after purchase. To do so, please reach us through the Contact Us page on our website or email us directly at support@racertour.com. Our customer support team will be happy to assist you quickly.
Important Note
After the 4-hour period has passed, we will be unable to accommodate cancellations or changes, as your order will already be in processing. We kindly ask for your understanding.
Address Accuracy
To ensure successful delivery, please review your shipping details carefully before completing checkout. Entering the correct street name, house number, and ZIP code is the customer’s responsibility.
Address-Related Issues
If a package cannot be delivered due to an incorrect or incomplete address, racertour.com cannot be held responsible for the loss. We encourage all customers to double-check their address information to avoid issues.
Customer Support
If you have any questions regarding your order, shipping, or adjustments, please contact our support team at support@racertour.com. We are committed to providing you with reliable service and a smooth shopping journey.
Thank you for choosing racertour.com. We look forward to serving you with care and efficiency.