Privacy Policy

Effective Date: December 4, 2025
Store Name: Racertour
Owner: John Tewhill
Website: https://racertour.com
Email: support@racertour.co
Address: 14 San Pablo Court, Novato, CA 94949, United States

This Privacy Policy explains how Racertour (“we,” “us,” “our,” or the “Store”) collects, uses, shares, and safeguards your personal information when you access or make a purchase from https://racertour.com (the “Website”).

The Website is owned and operated by John Tewhill, operating as Racertour, with a principal business address at 14 San Pablo Court, Novato, CA 94949, United States.

1. Data Controller & Contact Details

For the purposes of applicable data protection laws, the data controller is:

Store Name: Racertour
Owner: John Tewhill
Address: 14 San Pablo Court, Novato, CA 94949, United States
Email: support@racertour.com

2. Shopify Platform & Hosting

Our store is hosted on the Shopify platform. Shopify provides the e-commerce infrastructure that allows us to process your orders. As part of this service, Shopify processes certain personal information (such as order details and contact info) on our behalf and maintains industry-standard security measures.

3. Information We Collect

We collect the following categories of personal information:

Contact Details: Name, email, billing address, shipping address, and phone number.
Order Data: History of products purchased, order references, and delivery methods.
Payment Information: Payments are processed by secure third parties (like PayPal or card gateways). We receive limited confirmation (transaction IDs) but never see or store your full card numbers.
Technical Data: IP addresses, browser types, and device information collected via cookies.
User Content: Any reviews, comments, or photos you voluntarily submit.

4. How We Use Your Information

We use your data for the following legitimate business purposes:

Fulfillment: To process orders, manage payments, and arrange shipping.
Support: To respond to your inquiries and provide customer service.
Security: To prevent fraud and monitor the integrity of our Site.
Marketing: To send updates or promotional materials (only where you have provided consent).

5. Sharing of Personal Information

We do not sell your personal information. We only share data with trusted service providers who help us operate, including:

Payment processors and shipping carriers.
Analytics providers (e.g., Google Analytics).
Marketing and email delivery services.
Legal authorities when required by law to protect our rights or your safety.

6. International Data Transfers

Your information may be transferred and stored outside your country of residence (including in the U.S. and Canada) to be processed by our hosting and payment partners. We rely on lawful transfer mechanisms to ensure your data remains protected.

7. Your Privacy Rights

Depending on your location (such as California, the EU, or the UK), you may have the following rights:

Access & Correction: The right to see what data we have and correct any errors.
Deletion: The right to request that we delete your personal information.
Opt-Out: The right to unsubscribe from marketing emails at any time.
California Rights (CCPA/CPRA): California residents have the right to limit the use of sensitive personal info and opt-out of "sharing" for cross-contextual behavioral advertising.

To exercise these rights, please contact us at support@racertour.com.

8. Data Retention & Security

We retain your information only as long as necessary to fulfill your orders and comply with legal or tax obligations. We implement reasonable technical safeguards and rely on Shopify’s secure infrastructure to protect your data.

9. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect data from children.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.

Contact Us For any questions regarding your privacy, please reach out to us: